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SOCS Mobile: Slowness Across RTV Screens (Doc ID 2972590.1)

Last updated on SEPTEMBER 06, 2023

Applies to:

Oracle Retail Store Operations Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

During the UI navigation on SOCS mobile, users experience slow performance during the Return to Vendor workflow.

 

Shipping Receiving > RTV> RTV List > Select a Request > Request Item (2 items)
Select first item > Enter qty <1s
Select second item > Enter qty  ~15s (0:35- 0:50)
Footer menu > Accept ~15s (1:07 - 1:22)
After clicking Yes on Confirm container popup - 15s (2:37 - 2:52)
After clicking Yes on Dispatch popup - 8s (3:02 - 3:10)


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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