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Region Filter In Application Usage Insights Reporting Not Showing Expected Value (Doc ID 2972792.1)

Last updated on SEPTEMBER 26, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.04.0 version, Analytics

ACTUAL BEHAVIOR
---------------
Region filter is Showing United States in Application Usage Insights.

All resources are working in Canada and set up with Canada but in Application Usage Insights it displays the region as United States for some resources.
The users are expecting the resources to display in region Canada only.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Fusion Applications
Sales > Application Usage Insights
Filter for Region shows United States

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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