My Oracle Support Banner

[V22] Unable To Search For Items With Non-Primary Suppliers In The Download Items From Merch Screen (Doc ID 2973868.1)

Last updated on SEPTEMBER 18, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 22.1 to 23.1 [Release 22.1 to 23.1]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Unable to search for Items with Non-Primary Suppliers in the Download Items from Merch screen

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select an Item that is linked to more than one supplier.
2. Go to Items > Download Items from Merchandising.
3. Search for the said item with the Primary Supplier to which the Item is ranged to. The Item should show up in this search.
4. Now trying searching with any supplier that is not the primary supplier. The Item will not show up in the results.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.