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Customer Order Delivery Item List Screen Are Not Being Identified Correctly (Doc ID 2974527.1)

Last updated on SEPTEMBER 18, 2023

Applies to:

Oracle Retail Store Operations Cloud Service - Version 23.1 and later
Information in this document applies to any platform.


On : 23.1 version, Customer Order Management

In EICS, customer order delivery item list screen does not give any indication to a user what they have entered. So if a user entered a delivery qty of 1, the screen does not show this to the user on the list screen.

Steps To Reproduce

Pre-Requisite: Create Customer Order - Invoke StoreFulfillmentOrder Web Service using the operation createFulfillmentOrderDetail with the following XML

Login in SOCS -> Select "Customer Order Management" screen -> Select "Customer Order" screen
In actions -> Select "Pick"
Select "Create" -> Scan all items in the customer order
Open the second and third item to get the green check
In actions -> Confirm the picking
In actions -> Click "Delivery" -> Click "Create" to create the one delivery
Scan these 2 items: 128722345 (1) and 124732013 (1) and click "Back" -> Delivery Items screen will be displayed
Click "Save"
Open the delivery.

Result: Items from CO deliveries are not being identified.
Expected Result: These items: 128722345 and 124732013 should be flagged to know which items we have in the delivery and we should see the delivery qty for each item in the screen.


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