If a Timestamp Parameter Is Added to a Custom Email Subject - An Alert Pops Up That Contains Error: Error Code [Random_string_value] When Sending Records to Next Step (Doc ID 2974708.1)

Last updated on SEPTEMBER 27, 2023

Applies to:

Symptoms

When there is a Timestamp parameter added to the Custom Email Subject:

Expected Result

The user should be able to Send the record to the next step in the workflow without incident.

Actual Result

When sending a Business Process (BP) record to the next step an Alert similar to the following pops up preventing the record from advancing:

Alert
-----------------------
Error Code [RANDOM_STRING_VALUE]
An unexpected error has occurred, and the system cannot process your request.
Contact your System Administration referencing this error code: [RANDOM_STRING_VALUE]

Cause

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