Fusion Time and Labor: 23C Custom Data Model Used for Time Card Email Approvals Are Not Working (Doc ID 2974750.1)

Last updated on SEPTEMBER 25, 2023

Applies to:

Symptoms

PROBLEM STATEMENT
Timecard approvals do not have any details after the 23C upgrade.
The email notification is using the BIP format. Bell notifications are classic.
Using a custom template and the data model was updated. The report is running in Reports and Analytics.

WHAT IS WORKING
The bell notification is functioning as expected.
Emails are sent with the message to view the notification in the application.

STEPS
The issue can be reproduced at will with the following steps:

1) Submit a time card for approval

Changes

Cause

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