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OCI VPN - How to Troubleshoot a New OCI VPN Tunnel that Will Not Come Up (Doc ID 2975122.1)

Last updated on JANUARY 04, 2024

Applies to:

Oracle Cloud Infrastructure Site-to-Site VPN - Version N/A and later
Information in this document applies to any platform.

Purpose

Troubleshoot a new OCI Virtual Private Network (VPN) tunnel that will not come up 

  1. Unsupported Negotiation Parameters
  2. Negotiation Overhead
  3. Pre-Shared Key Issue
  4. Upstream OnPrem Device
  5. Customer Premises Equipment (CPE) Internet Key Exchange (IKE) ID Issue
  6. Lack of Interesting Traffic
  7. Routing Types & Encryption Domains
  8. Support Engagement Best Practices

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps

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