My Oracle Support Banner

Management Gateway Installation Fails With Error 'certificates could not be created' (Doc ID 2975340.1)

Last updated on OCTOBER 02, 2023

Applies to:

OCI Management Agent Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

OCI Management Gateway installation fails with below errors.

# /opt/oracle/mgmt_agent/agent_inst/bin/setupGateway.sh opts=<PATH>/gateway_agent.rsp
/opt/oracle/mgmt_agent/agent_inst/bin/setupAgent.sh opts=<PATH>/gateway_agent.rsp

Executing configure

Parsing input response file
Validating install key
Generating communication wallet
Generating security artifacts
Registering Management Gateway
Found service plugin(s): [GatewayProxy]

Starting gateway...
Gateway started successfully

Starting plugin deployment for: [GatewayProxy]
Deploying service plugin(s)...Done.
GatewayProxy : Successfully deployed external plugin

Gateway setup completed and the gateway is running.
In the future gateway can be started by directly running: sudo systemctl start mgmt_gateway

Please make sure that you delete <PATH>/gateway_agent.rsp or store it in secure location.

Creating gateway system properties file
Creating properties file
Creating or validating certificates
Waiting for Management Gateway to create or validate certificates...
Waiting for Management Gateway to create or validate certificates...
Waiting for Management Gateway to create or validate certificates...
Waiting for Management Gateway to create or validate certificates...
Waiting for Management Gateway to create or validate certificates...
Waiting for Management Gateway to create or validate certificates...
Waiting for Management Gateway to create or validate certificates...
Failed to start Management Gateway as certificates could not be created, initialized or retrieved in OCI. Please check the logs for more details.
Management Gateway stopped

 



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.