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Purchase Orders And ASNs Missing In SIOCS (Doc ID 2975640.1)

Last updated on SEPTEMBER 26, 2023

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

On : 23.1 version, Integration

When attempting to process ASNInCre messages in SIOCS MPS_STAGED_MESSAGE table, the following error occurs.

ERROR
-----------------------

oracle.retail.sim.common.core.SimServerException: Error processing message! [Inbound: true, MessageType: ASNInCre, BusinessId: SIM#784627]
:
:

Delivery not processed. Delivery already in receiving.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Send ASNInCre messages with the same ASN Number for the Same or different POs for the same store location more than once from External system via RICS (RIB-EXT).
2. Message is sent and processed in MFCS via rib-RMS
3. Message is consumed by SIOCS from rib-SIM into MPS_STAGED_MESSAGE table and fails.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete DSD receiving

Cause

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In this Document
Symptoms
Cause
Solution


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