FA:CST:SFO: No SFO Event Generated For Nonshippable Item On SO That Does Not Generate AR Invoice (Doc ID 2975869.1)

Last updated on OCTOBER 02, 2023

Applies to:

Goal

Sales order having "Ship Only" - lines are not sent to AR. But, customer is expecting Supply chain Financial Orchestration(SFO) flow to generate internal transactions between the shipping/fulfilling BU and the selling BU on the sales order.

Example SO has two-line item.
One line item is Ship only line and 2nd Line item- Freight i.e bill only line.
The Selling BU in the SO is a non-billable BU(Ship only BU) that means all SO in the BU is ship only i.e. does not generate any AR in the Order Orchestration.
That means 2nd Order line item is a Bill only line from Non-billable selling BU.

The reason this Selling BU is ship only as this is for Internal customer to transfer material from one BU to other BU.

Inter-company transaction are handled by SFO and it works great for Shippable item.

However, on a non-shippable sales order line for "Freight", no SFO event is generated at the point the sales order line closes. The sales order line doesn't actually "d/o" anything, since it's a non-shippable item on a ship only order, but would still like for it to generate SFO.

Is it expected functionality that no SFO event gets created in this scenario, or is there something can be done to achieve this?

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.