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Unexpected Behavior When Assigning An Activity (Doc ID 2975889.1)

Last updated on SEPTEMBER 28, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 23.B.12 and later
Information in this document applies to any platform.

Symptoms

When I create a mass activity with a time slot in the morning and for a group of technicians, the activity appears located after the other activities the technicians already had assigned. The new mass activity appears in jeopardy because it's time slot is violated in many of the technician's routes. I expected OFS to respect the time slot selected during the mass activity creation.

Cause

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In this Document
Symptoms
Cause
Solution


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