My Oracle Support Banner

RI/RSP: How To Resolve Data Visualization (DV) Module Catalog Missing Custom Folder? (Doc ID 2976199.1)

Last updated on SEPTEMBER 27, 2023

Applies to:

Oracle Retail AI Foundation Cloud Service - Version 23.2 and later
Oracle Retail Insights Cloud Service Advanced Edition - Version 23.2 and later
Information in this document applies to any platform.

Goal

After logging into DV, the Oracle Analytics Catalog only shows /Shared Folders existing. The /Shared Folders/Custom/ folder is missing.

The documentation states that " In Oracle Retail cloud solutions, you may only use two assigned folders in the catalog: /My Folders/ and /Shared Folders/Custom/. You must not save or modify projects in any other location, as these two folders are the only ones designated for backup between upgrades and patches."

How can we get the  Custom folder created?

 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.