My Oracle Support Banner

RTV Fails In SIM With Error:"Vendor Return Cannot Be Modified. Return: Null Status: CANCELED_RTV (Doc ID 2976407.1)

Last updated on SEPTEMBER 27, 2023

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 and later
Information in this document applies to any platform.


If an RTV is created and later cancelled in SOCS, the cancellation is received by MFCS but after, MFCS is sending a mod message that is failing in MPS with the error “Vendor Return cannot be modified. Return: null Status: CANCELED_RTV”

This is similar to the issue fixed in SIM v15.x.

"Vendor Return cannot be modified. Return: null Status: CANCELED_RTV"


1. Create one RTV with one item and save it
2. RTV is integrated into MFCS
3. Delete container


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.