Item Lookup With Search Mode As Style Is Not Working
(Doc ID 2976434.1)
Last updated on SEPTEMBER 27, 2023
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 to 23.2 [Release 23.1 to 23.2]Information in this document applies to any platform.
Symptoms
By selecting search mode as STYLE, we cannot fetch item details in the item lookup screen.
EXPECTED BEHAVIOR
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with the search mode as STLYE, searches should provide results for style items (where item_level < transaction_level)
STEPS
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The issue can be reproduced at will with the following steps:
1. go to item lookup
2. change Search mode to ‘Style’
3. search for an item where item_level < transaction_level
4. the result should show child of the item searched for but is not returning any results
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |