Invoices For Multiple Orders Do Not Get Automatched
(Doc ID 2976521.1)
Last updated on SEPTEMBER 27, 2023
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.2 and laterInformation in this document applies to any platform.
Symptoms
On : 19.2 version, Document Matching
the reimautomatch batch is not picking up invoices for processing when match_across_mult_pos = 'Y'.
The issue can be reproduced at will with the following steps:
1. Ensure that AUTOMATCH_ACROSS_MULTI_PO_IND andMATCH_ACROSS_MULT_POS = 'Y' for a supplier on supplier options
2. create and receive 2 PO's for this supplier site
3. create a single invoice from this supplier and ensure the single invoice is for both PO's so that the costs and qty is exactly the same
4. Run automatch match
5. notice the invoice remains in 'Ready for Match' status
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |