Voucher With A Secondary Charge Buy Shipment Does Not Include All Order Releases
(Doc ID 2976565.1)
Last updated on SEPTEMBER 25, 2023
Applies to:
Oracle Transportation Management Cloud Service - Version 23.2 and laterInformation in this document applies to any platform.
Symptoms
In your scenario you start from 2 Order Releases having different origin and different destination; this two Order Releases are planned onto a buy shipment, which will have 4 stops.
From the planned shipment is generated a Secondary Charge Shipment, with a different carrier and different cost. The shipment is correctly allocated on both Order Releases.
The Secondary charge shipment is then invoiced: a STANDARD invoice is created within OTM and then consolidated; finally the resulting PARENT invoice is approved and a voucher is generated.
As a requirement , the Voucher must be sent outside of OTM with all Allocation Cost Detail at shipment level.
In the resulting XML for this scenario you only have the detail of one Order Release, and this is causing issue in the invoicing phase.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |