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PROD | Discrepancy Report Hanging (Doc ID 2976722.1)

Last updated on SEPTEMBER 28, 2023

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : 19.3 version, Discrepancy Resolution

ACTUAL BEHAVIOR
---------------
While Opening the Discrepancy report is hanging for more than 30 minutes

EXPECTED BEHAVIOR
-----------------------
Discrepancy report should not be hanging for more than 30 minutes

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open ReIM application
2. From search type Discrepancy review list
3. Open Discrepancy review list report and search the Order which is desired to be open

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users taking lot of time to open Discrepancy review list report

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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