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Locale Dependent Properties are Not Populated in Admin when Importing Products with ProductsV2 Plugin. (Doc ID 2976724.1)

Last updated on SEPTEMBER 26, 2023

Applies to:

Oracle Commerce Cloud Service - Version 23.1 to 23.10 [Release 23A to 23D]
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT

When trying to import products via the BulkImport using the ProductsV2 Plugin, the locale-dependent properties like displayName, longDescription, and Brand etc... are not populated for locales with '_' value like pt_BR, en_GB, fr_CA etc...

It is working as expected for 2 letter locales like en, pt, fr, it, ru etc...

The issue can be reproduced at will with the following steps:
1. The default locale of the Site is set to locales like pt_BR, en_GB, fr_CA, etc...
2. Import the file with POST-https://TENANTID-admin.occa.ocs.oraclecloud.com/ccadmin/v1/importProcess
{ "mode": "standalone", "fileName": "import.json", "format":"json", "id": "ProductsV2"}
3. After the import is successful, get the product details from Admin API - GET /ccadmin/v1/products/<> with { "X-CCAsset-Language" : "pt_BR" or "en_GB" or "fr_CA", etc...}
4. Locale-dependent properties are populated with NULL values.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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