My Oracle Support Banner

Users Cannot See Reconciliation Jobs Running When Navigating to the jobs List (Doc ID 2976854.1)

Last updated on SEPTEMBER 27, 2023

Applies to:

Oracle Account Reconciliation Cloud Service - Version 17.01.25 and later
Information in this document applies to any platform.

Symptoms

 After users executed Actions>Auto Submit Rules on the reconciliation list, they navigate to the jobs list and refresh it, but they cannot not see the job running.  Other times they navigate to the jobs list and they can see the job running.  Why is this happening?

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.