In the Enhanced Workbench the Multi-Select Function Seems to be Duplicating Related Records in Another Pane (Doc ID 2977026.1)

Last updated on SEPTEMBER 28, 2023

Applies to:

Goal

We have an enhanced workbench layout which displays shipments in one window pane and the related order releases in another window pane. (2 pane window)

Upon selecting multiple shipments that are part of a multi-leg route, the Enhanced Workbench is duplicating the order release records in the order release pane. For example, if I select 3 shipments that are part of a multi-leg route in the shipment pane and the shipment are transporting 10 order releases, then OTM displays 30 order releases in the order release pane.

When all order releases are selected for purposes of re-planning or performing actions on, but specially planning, then OTM Bulk plan shows Orders selected count as 30, planned orders count as 10, which becomes confusing as what happened to remaining orders.

What the user needs is for all order releases that are selected for planning that the Enhanced Workbench Order Release pane should either show selected 10 orders (Correct) count and planned/failed from that count or it should that it failed because they were duplicates.

Solution

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