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Solution To Process Failed Messages >999 From MPS Staged Msg EICS Screen (Doc ID 2977040.1)

Last updated on SEPTEMBER 28, 2023

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 and later
Information in this document applies to any platform.


Describe how the current product functionality is insufficient
Ans: Currently there are 1900 ItemLoc failed messages with error in MPS_STAGED_MESSAGE. But EICS MPS Staged message screen has visibility to check and retry only 999 messages, message family wise. If you try to add another filter it will only filter on the first 999 messages and will ignore any beyond that. This prevents you from retrying messages >999.

Provide a detailed description of the Enhancement Request
Ans: Filter is working only within 999 messages which are already displayed in EICS screen.
But Filter does not work on > 999 messages. We would like to have solution which will allow us to process/retry messages between 999 and 1900 messages.

Describe how this Enhancement will benefit your business
Ans: This prevents the need to request Oracle AMS to set older messages that can't be displayed in the mps staged message window to RETRY_COUNT=0


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