"Unifier Notification Error Code..." When Trying To Run Custom Reports (Doc ID 2977398.1)

Last updated on SEPTEMBER 29, 2023

Applies to:

Symptoms

When running any custom report from within Unifier user mode and in any available format the following error occurs:

ERROR
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"Unifier Notification Error Code: XXXXX-AAAAAAAAAA An unexpected error has occurred, and the system cannot process your request. Contact your System Administrator referencing this error code XXXXX-AAAAAAAAAA."

Note that the "XXXXX" characters in the Error code are dependent on the specific client name in the cloud and the "AAAAAAAAAA" references randomly generated alphanumeric characters and so every time the error is reproduced it will be different even in the same environment when performing the same actions.

STEPS
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The issue can be reproduced at will with the following steps:

1. Log into the Unifier environment.
2. Navigate to Project/Shell > User mode > Reports > Custom > Choose custom report "Report1" > Select any desired parameters and report format > Run Report.
3. A Unifier Notification Error will be displayed in the format noted above, but no report is generated.

Changes

Cause

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