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HR Help Desk : Message Object Trigger Not Being Displayed At Notification Preferences (Doc ID 2977448.1)

Last updated on SEPTEMBER 28, 2023

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version and later
Information in this document applies to any platform.


Qn1:On : version, Help Desk

Help Desk Trigger not being displayed at Notification Preferences

Customer has created a Trigger named 'BeforeInsert' under Standard Objects > HR Help Desk Request > Message > Service Scripts > Triggers.
However, this trigger is not being displayed at Notification Preferences > HR Help Desk Request.

Why is the Help desk Message trigger not available?


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