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Users are getting "The following plugin has not loaded" error (Doc ID 2978260.1)

Last updated on OCTOBER 05, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 23.B.00 and later
Information in this document applies to any platform.

Symptoms

In 23B and later versions, users are observing the error "The following plugin has not been loaded" and as a result they are not able to use the plugin.

Changes

Users are sending initEnd method without field apiVersion. (https://docs.oracle.com/en/cloud/saas/field-service/fapcf/c-initendmethod.html#InitEndMethod-1A238A3D)

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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