My Oracle Support Banner

Not Able To Configure Partner Centric Territory - MOT-480485 (Doc ID 2978667.1)

Last updated on OCTOBER 12, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

When trying to configure Partner Centric Territories and trying to select both "Type" as "Partner" and "Coverage" as "Partner Centric", it is giving the error "A territory must not have partner company populated if coverage model is partner centric. (MOT-480485)".

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.