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Fusion Global Payroll: Generate HCM Rate Process Fails with 'The SC_ABSENCE_RATE couldn't be processed. Review the associated messages to diagnose the problem (PAY-1636622)' (Doc ID 2978698.1)

Last updated on OCTOBER 04, 2023

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.23.07.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to run 'Generate HCM rates' process,
the following error occurs.

ERROR
-----------------------
'The SC_ABSENCE_RATE couldn't be processed. Review the associated messages to diagnose the problem (PAY-1636622)'


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Process SC_ABSENCE_RATE rate definition.
2. While running 'Generate HCM rates' process fails.

Cause

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In this Document
Symptoms
Cause
Solution
References


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