OCI Identity Cloud Service (IDCS) - MFA Enable Secure Verification Fails With 'Authentication Failed' or With 'Couldn't complete 2-Step Verification set up' (Doc ID 2979046.1)

Last updated on OCTOBER 19, 2023

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

3rd-party identity provider (IdP), such as Microsoft Azure Active Directory (Azure AD), integrated with OCI.

The user tries to Enable Secure Verification (MFA) on the OCI login page using a computer browser and it fails with

Authentication Failed

and trying to Enable Secure Verification (MFA) on the OCI login page in a Mobile device, fails with

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In this Document

Symptoms

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