Remove Duplicate Values For State And City Initials In Addresses in Next Gen Sales UI
(Doc ID 2979397.1)
Last updated on OCTOBER 16, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.23.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : NA version, Accounts, Contacts, Households
ACTUAL BEHAVIOR
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Remove duplicate values for state and city initials in account addresses
When we are going to add a state or city to the address of an account, in the drill down list the states and cities appear with accents, without accents and only the initial abbreviations (see image) I would like to leave only one default.
EXPECTED BEHAVIOR
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Would like to see only one type default
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Account
2. Address section
3. City and State shows multiple types
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see default one.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |