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PRC:SSP: Approve Requisition E-mail Does Not Default Value Entered In BPM Task Configuration > ReqApproval> Notifications > E-mail: From and Reply To Address (Doc ID 2980543.1)

Last updated on NOVEMBER 20, 2023

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.23.04.0 and later
Oracle Fusion Self Service Procurement - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

 Approvals and Notifications

ACTUAL BEHAVIOR
---------------
 
Approve Requisition E-mail / ReqApproval task

Approve Requisition E-mail Does Not Default Value Entered In BPM Task Configuration > ReqApproval> Notifications > E-mail: From and Reply To Address. 






 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Set up
1. Manage Applications Core Profile Options > ORA_FND_BPM_FROM_EMAIL_ADDRESS_ENABLED, enabled it
2.BPM > task configuration task=ReqApproval> Notifications > E-mail: From and Reply To Address 

Per document:
Set Up the From Field in Workflow Email Notifications
https://docs.oracle.com/en/cloud/saas/applications-common/23b/facia/set-up-the-from-field-in-workflow-email-notifications.html#s20064301



 
Consultant receives an e-mail

From: Internet Mail Delivery <postmaster...@oraclecloud.com)

Subject: Undeliverable FYI Approve Requisition <Requisition Number>



 Body

Delivery has failed to these recipients or groups ...

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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