Unable to See All Queues in Case Management
(Doc ID 2981734.1)
Last updated on NOVEMBER 06, 2023
Applies to:
Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.23.04.0 and laterInformation in this document applies to any platform.
Symptoms
In the Case Management under help desk, try to update a queue for the case, not all queues defined under help desk > queue shows in the list.
Cause
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In this Document
Symptoms |
Cause |
Solution |