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Unable to See All Queues in Case Management (Doc ID 2981734.1)

Last updated on NOVEMBER 06, 2023

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

 In the Case Management under help desk, try to update a queue for the case, not all queues defined under help desk > queue shows in the list.

Cause

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In this Document
Symptoms
Cause
Solution


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