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General Ledger Accounts Download Is Downloading Incorrect ODS Files (Doc ID 2982139.1)

Last updated on OCTOBER 24, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to download for the General Ledger Accounts (FIF_GL_ACCT)

  1. Tasks -> Foundation Data -> Download Foundation Data
  2. Template Type -> Finance Administration
  3. Template -> General Ledger Accounts
  4. Set of Books -> Any
  5. Segment 1 – Segment 5 -> Leave blank.
  6. Click Download

 

Expected Result: File downloaded is for the General Ledger Accounts table.

Actual Result: File downloaded is for some other table. It could be any table, but we have seen:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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