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SOCS Don't List Bluetooth Printers in v23.2.301.0 (Doc ID 2982182.1)

Last updated on OCTOBER 25, 2023

Applies to:

Oracle Retail Store Operations Cloud Service - Version 23.2 to 23.2 [Release 23.2]
Information in this document applies to any platform.


On : 23.2.301 version,

SOCS doesn't list Bluetooth printers
In the ticket printing window, when choosing the printer, SOCS does not list Bluetooth printers

The issue can be reproduced at will with the following steps:
1- Connect the Bluetooth printer to the Android device (printer: Mi Portable Photo Printer-DABC)
2- In SOCS go to the menu Inventory Management/Print Item
3- Press the button Default Attributes and remove the Auto Print checkbox
4- In the context menu Select the printer option
5- Change the printer combo box option to external
6- No printer are listed in the screen

Note: If you go to the configuration menu/external scanner the printer is listed in that screen



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