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SOCS Don't List Bluetooth Printers in v23.2.301.0 (Doc ID 2982182.1)

Last updated on OCTOBER 25, 2023

Applies to:

Oracle Retail Store Operations Cloud Service - Version 23.2 to 23.2 [Release 23.2]
Information in this document applies to any platform.

Symptoms

On : 23.2.301 version,

ACTUAL BEHAVIOR
---------------
SOCS doesn't list Bluetooth printers
In the ticket printing window, when choosing the printer, SOCS does not list Bluetooth printers


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1- Connect the Bluetooth printer to the Android device (printer: Mi Portable Photo Printer-DABC)
2- In SOCS go to the menu Inventory Management/Print Item
3- Press the button Default Attributes and remove the Auto Print checkbox
4- In the context menu Select the printer option
5- Change the printer combo box option to external
6- No printer are listed in the screen

Note: If you go to the configuration menu/external scanner the printer is listed in that screen

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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