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Routing runs are skipped even when there are activities to be assigned (Doc ID 2982246.1)

Last updated on NOVEMBER 07, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 23.C.08 and later
Information in this document applies to any platform.

Symptoms

Every time we run a routing plan we see the same message in the Routing run status as "Skipped":

We are sure that there are activities that should be considered for routing assignment, so we do not understand why the routing is not being executed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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