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Auto Resolution For Cost Is Not Creating A Debit Memo When Variance Is Within Tolerance (Doc ID 2983086.1)

Last updated on OCTOBER 27, 2023

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 23.1 and later
Information in this document applies to any platform.


On : 23.1 version, Document Matching

Invoices are not getting matched though the difference is within the auto-resolution tolerance.

The issue can be reproduced at will with the following steps:
  Pre-requisite: Set up the line level tolerance and auto resolution tolerance and reason code selected for auto resolution

1. Create and Approve PO with 1 or more items
2. Receive PO in full
3. Create Invoice for PO with different item cost
4. Run Auto match and see unresolved error


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