Auto Resolution For Cost Is Not Creating A Debit Memo When Variance Is Within Tolerance
(Doc ID 2983086.1)
Last updated on OCTOBER 27, 2023
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 23.1 and laterInformation in this document applies to any platform.
Symptoms
On : 23.1 version, Document Matching
Invoices are not getting matched though the difference is within the auto-resolution tolerance.
The issue can be reproduced at will with the following steps:
Pre-requisite: Set up the line level tolerance and auto resolution tolerance and reason code selected for auto resolution
1. Create and Approve PO with 1 or more items
2. Receive PO in full
3. Create Invoice for PO with different item cost
4. Run Auto match and see unresolved error
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |