Auto Resolution For Cost Is Not Creating A Debit Memo When Variance Is Within Tolerance
(Doc ID 2983086.1)
Last updated on OCTOBER 27, 2023
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 23.1 and laterInformation in this document applies to any platform.
Symptoms
On : 23.1 version, Document Matching
Invoices are not getting matched though the difference is within the auto-resolution tolerance.
The issue can be reproduced at will with the following steps:
Pre-requisite: Set up the line level tolerance and auto resolution tolerance and reason code selected for auto resolution
1. Create and Approve PO with 1 or more items
2. Receive PO in full
3. Create Invoice for PO with different item cost
4. Run Auto match and see unresolved error
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |