Remove Item API is not executing even with 204 success code
(Doc ID 2983400.1)
Last updated on NOVEMBER 09, 2023
Applies to:
Oracle Fusion Cloud Field Service - Version 23.C.01 to 23.C.11Information in this document applies to any platform.
Symptoms
In : 23.C.01 version, API
ACTUAL BEHAVIOR
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For the "Remove an item from the catalog" DELETE request, the API is not removing the item from the catalog even though the 204 success message is displayed.
EXPECTED BEHAVIOR
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Running the API:
DELETE /rest/ofscPartsCatalog/v1/catalogs/{catalog}/{language}/{itemLabel}
must remove the item from the parts catalog.
PHASES
-----------------------
The issue can be reproduced with the following steps:
1. In postman, run DELETE /rest/ofscPartsCatalog/v1/catalogs/{catalog}/{language}/{itemLabel}
"DELETE https://COMPANY.fs.ocs.oraclecloud.com/rest/ofscPartsCatalog/v1/catalogs/Inventario/br/##########"
2. Wait four hours
3. The catalog item is still displayed
IMPACT ON BUSINESS
-----------------------
The issue has the following business impact:
This causes confusion because the items must not be available for technicians to see or use and must be removed regularly.
Changes
Cause
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