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Fusion Global Payroll: 23D "Exception during RestAction" Error When Accessing New Redwood Personal Payment Methods UI (Doc ID 2983703.1)

Last updated on OCTOBER 31, 2023

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

23D release is introducing "Redwood Experience for Personal Payment Methods for Self-Service Users", however, users accessing the UI with custom roles are facing below error message:

"Exception during RestAction"

As a result, users cannot add or update personal payment methods in the Redwood UI.

Steps to reproduce:

1. User accesses the application with a Custom Employee role

2. Me > Payroll > Personal Payment Methods

3. Observe error message:

"Exception during RestAction"

Cause

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In this Document
Symptoms
Cause
Solution
References


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