ADFdi Spreadsheet Ends with Error - ERROR_INTERNET_NAME_NOT_RESOLVED: 12007 - When Connected to VPN
(Doc ID 2984820.1)
Last updated on NOVEMBER 02, 2023
Applies to:
Oracle Fusion Purchasing Cloud Service - Version 11.13.23.07.0 and laterInformation in this document applies to any platform.
Symptoms
After downloading ADFdi spreadsheet and openning the spreadsheet ends with error.
Error
Connection Failure Report shows the following error.
=== Summary ===
Failure Phase
AuthenticationTest
Failure Reason
WininetFailureException - An error was encountered while connecting to or communicating with the web application. Details: The server name could not be resolved. (ERROR_INTERNET_NAME_NOT_RESOLVED: 12007). (ADFDI-00140)
ADFdi servlet URL
https://<POD Domain>/fscmUI/adfdiRemoteServlet
Oracle Support Article Doc ID 2094772.1 provides details about issues during the ADFdi connection process.
=== Log ===
Connection phase: AuthenticationTest
Objective: determine whether the web application enforces authentication
Sending a WinINet GET request to the ADFdi Servlet URL:
https://<POD Domain>/fscmUI/adfdiRemoteServlet
Failure encountered while testing if the web application enforces authentication.
WininetFailureException - An error was encountered while connecting to or communicating with the web application. Details: The server name could not be resolved. (ERROR_INTERNET_NAME_NOT_RESOLVED: 12007). (ADFDI-00140)
error name: ERROR_INTERNET_NAME_NOT_RESOLVED
error code: 12007
inner:
WininetException - Unable to execute WinINet method HttpSendRequest; error code: 12007 (ADFDI-00500)
error code: 12007
Conclusion:
Attempt to connect to the web application failed.
Failure during phase: AuthenticationTest
Fact
Issue occurrs only via VPN access. Smartphone tethering access can avoid above error and sign-in to ADFdi spreadsheet without error.
Steps
1. Connect the PC to the internet from Wifi + VPN
2. Download and open ADFdi spreadsheet
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |