ADFdi Spreadsheet Ends with Error - ERROR_INTERNET_NAME_NOT_RESOLVED: 12007 - When Connected to VPN (Doc ID 2984820.1)

Last updated on NOVEMBER 02, 2023

Applies to:

Symptoms

After downloading ADFdi spreadsheet and openning the spreadsheet ends with error.

Error
Connection Failure Report shows the following error.

=== Summary ===

Failure Phase
AuthenticationTest

Failure Reason
WininetFailureException - An error was encountered while connecting to or communicating with the web application. Details: The server name could not be resolved. (ERROR_INTERNET_NAME_NOT_RESOLVED: 12007). (ADFDI-00140)

ADFdi servlet URL
https://<POD Domain>/fscmUI/adfdiRemoteServlet

Oracle Support Article Doc ID 2094772.1 provides details about issues during the ADFdi connection process.

=== Log ===

Connection phase: AuthenticationTest
Objective: determine whether the web application enforces authentication
Sending a WinINet GET request to the ADFdi Servlet URL:
https://<POD Domain>/fscmUI/adfdiRemoteServlet
Failure encountered while testing if the web application enforces authentication.
WininetFailureException - An error was encountered while connecting to or communicating with the web application. Details: The server name could not be resolved. (ERROR_INTERNET_NAME_NOT_RESOLVED: 12007). (ADFDI-00140)
error name: ERROR_INTERNET_NAME_NOT_RESOLVED
error code: 12007
inner:
WininetException - Unable to execute WinINet method HttpSendRequest; error code: 12007 (ADFDI-00500)
error code: 12007

Conclusion:
Attempt to connect to the web application failed.
Failure during phase: AuthenticationTest

Fact
Issue occurrs only via VPN access. Smartphone tethering access can avoid above error and sign-in to ADFdi spreadsheet without error.


Steps
1. Connect the PC to the internet from Wifi + VPN
2. Download and open ADFdi spreadsheet

Cause

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