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Stock Count Counted Using Bulk Scan Moves Status To Completed|Authorize (Doc ID 2984914.1)

Last updated on NOVEMBER 06, 2023

Applies to:

Oracle Retail Store Operations Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

Stock count status moves directly to Completed|Authorize instead of New|Authorize whenever stock count is counted using bulk scan and completed by the user.

Steps To Recreate:
1. Create a product group for a Unit stock count
2. Create product group components for one of the department
3. Create Product Group Schedule to be executed today
4. Login to SOCS > Inventory Management > Stock counts > Click child count.
5. Click Snapshot > Go on more Actions(...) >Click bulk scan > Scan all items > click apply.
6. Click more actions(…) on Count Items creen.
7. Click Complete
8. Click Yes on popup "Are you sure you want to complete the count?"
9. Note the status moved to Completed|Authorize.

Cause

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In this Document
Symptoms
Cause
Solution
References


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