Related Items Error In SOCS
(Doc ID 2985031.1)
Last updated on NOVEMBER 06, 2023
Applies to:
Oracle Retail Store Operations Cloud Service - Version 23.1 to 23.2 [Release 23.1 to 23.2]Information in this document applies to any platform.
Symptoms
On: 23.1 version, Other
Related Items Error in SOCS
Related items are visible in EICS but for the same item, the items are not showing in SOCS. - For example SKU 129496902
ERROR
-----------------------
09-25 15:26:53.260 5608 5645 D JVM: ERROR-1 User: XXXX Time: 9/25/23 3:26 PM Type: MobileException Message: JSONObject["shortDescription"] not found. Root Cause: JSONObject["shortDescription"] not found.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Item Lookups
2. Search for an item
3. Go to Related Items
4. Error message pop-up
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |