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Sales Not In ReSA - "generic function processing error~INVLD_RTLOG_ORIG_SYS on FHEAD record at line 000000001- Invalid RTLOG Originating System." (Doc ID 2985449.1)

Last updated on NOVEMBER 20, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

Transactions are available in the SVC_RTLOG_DATA_LOAD_HIST table, but are missing in the SA_TRAN_HEAD table.

Steps to Reproduce:

The issue can be reproduced at will with the following steps:
1. Transactions are processed via Rest integration
2. SA_CREATE_RTLOG batch failed with any reason.
3. Rerun the job SA_CREATE_RTLOG
4. Job completed whereas the RTLOG created with system code PO

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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