Oracle Fusion Learning Cloud: Approval Email Not Sending to Approver but Bell and Worklist Notifications Are (Doc ID 2985544.1)

Last updated on NOVEMBER 07, 2023

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.23.07.0 and later
Information in this document applies to any platform.

Symptoms

A Learning Withdrawal Approval Request workflow is launching and the approver is receiving the bell and worklist notification, but is not receiving the email.

This issue applies to any type of learning approval -- it is not specific to the Withdrawal Approval Request.

Cause

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

Oracle Fusion Learning Cloud: Approval Email Not Sending to Approver but Bell and Worklist Notifications Are (Doc ID 2985544.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!