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Error 'This page is not responding' When Attempting to Expand a Resource in the P6 Web Resource Analysis Window (Doc ID 2985965.1)

Last updated on NOVEMBER 19, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 22.12.6.0 to 22.12.10.0 [Release 22.12]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 23.1 to 23.6 [Release 23.1 to 23.6]
Information in this document applies to any platform.

Symptoms

When expanding a resource in the P6 Web Resources Analysis window (group by Hierarchy), the page does not load and the following error occurs:

This page is not responding

 

The issue can be reproduced at will with the following steps:

  1. In P6 Web, navigate to Resources > Analysis.
  2. Select Group by Hierarchy > Role.
  3. Attempt to expand any resource; the reported issue occurs.

Changes

 

Cause

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