Error When Uploading Site Template "!csScsUnableToImportTemplateWithContentTypeImportError!$Cannot continue with import due to non permitted changes in types: [contentType]" (Doc ID 2986011.1)

Last updated on NOVEMBER 09, 2023

Applies to:

Symptoms

Template import failing:

- import template (job id: {jobId})
 - importing template: percentage 99 [205s]
{
  "action": "import",
  "context": "{jobId}",
  "startTime": "2023-10-23T07:20:23.000Z",
  "endTime": "2023-10-23T07:25:30.000Z",
  "progress": "failed",
  "completed": false,
  "completedPercentage": 99,
  "error": {
  "type": "http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.4.1",
  "title": "Unexpected Documents Service Error",
  "status": 500,
  "detail": "The documents service responded with an unexpected error.",
  "o:errorCode": "OCE-DOCS-009038",
  "o:errorDetails": [],
  "statusKey": "!wwScsTaskFailedMessage,final,Z27F55494B360F3518BB613E1023151F!csScsUnableToImportTemplateWithContentTypeImportError!$Cannot continue with import due to non permitted changes in types: [contentType]"
  },
  "ecid": "{ecid}"
}

Cause

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