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User Getting Error Duplicate Record Exists While Inserting GL Mapping (Doc ID 2987790.1)

Last updated on NOVEMBER 17, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version NA and later
Information in this document applies to any platform.


When attempting to upload GL mapping, the following error occurs.

A duplicate record exists for the current record.

The issue can be reproduced at will with the following steps:
1. Navigate to Foundation Data --> Download Foundation Data.
2. Choose template type as Finance Administration and Template as GL cross reference.
3.Choose a particular dept/tran code/tran ref no from fif_gl_cross_ref and download the data into .ods file.
4. In the .ods file downloaded, upload the GL mapping for dept = -1.
5. After upload notice that the process fails with - "A duplicate record exists for the current record. "

The issue has the following business impact:
Due to this issue, users cannot upload GL mapping for dept -1


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