My Oracle Support Banner

Unable To Extract Routing Plan (Doc ID 2988834.1)

Last updated on FEBRUARY 09, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 23.C.09 to 24.A.00
Information in this document applies to any platform.

Symptoms

When we try to export a routing plan, it downloads a 5kb .json file with only the string 'false' when you open it.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.