RFI Supplier Adapter Logs Not Moving Even Though There are Supplier Records Present in RFI Staging Tables Waiting to be Published to MFCS (Doc ID 2989278.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Oracle Retail Integration Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Goal

Supplier adapter manager logs are not getting updated since few days so none of the suppliers are getting published from Oracle Fusion to Oracle Retail. It appears that the supplier service is in hang mode.

When you check the Supplier.log, last entries where processing got stuck are as below which indicates that it is trying to get a row level lock on RFI_TIMER_CONTROL table but cannot:

Solution

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In this Document

Goal

Solution

References

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RFI Supplier Adapter Logs Not Moving Even Though There are Supplier Records Present in RFI Staging Tables Waiting to be Published to MFCS (Doc ID 2989278.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!