My Oracle Support Banner

PRC:POZ: 23D Oracle Fusion Application Welcome Email & Reset Password Email Not Receiving in Non Production Environments (Doc ID 2989415.1)

Last updated on DECEMBER 15, 2023

Applies to:

Oracle Fusion Supplier Model Cloud Service - Version 11.13.23.10.0 and later
Oracle Fusion Supplier Portal Cloud Service - Version 11.13.23.10.0 and later
Oracle Fusion Supplier Model - Version 11.13.21.10.0 and later
Oracle Fusion Purchasing Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

After 23D update in Non production environments whenever a New user account is created for Supplier contact the Welcome email is not received and also the Reset password link is not sending reset password email.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.