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Clicking 'Order Release Ship Unit' Hyperlink on OTM Throwing Undefined Error (Doc ID 2989616.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Oracle Transportation Management Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

In OTM 'Order Release Ship Unit' screen, when user clicks on the Back Hyperlink on Top Left corner to go back to finder result screen, system throws error "An Undefined Error Has Occurred. Please Try Again later"

When collected Web/Exception log it was verified as Null Pointer Exception error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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