IMCS Is Creating Unbalanced Journals Which Are Failing In Fusion
(Doc ID 2990185.1)
Last updated on DECEMBER 01, 2023
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.3 to 19.3 [Release 19.3]Information in this document applies to any platform.
Symptoms
IMCS is creating unbalanced journals.
Steps to reproduce:
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1. Create a PO. Ship and receive it.
2. Create a invoice for the PO with cost discrepancy.
3. Resolve the discrepancy, match it and post it.
4. Create a credit note for the PO.
5. Create another pre paid invoice for PO and write off the discrepancy choosing Invoice qty as correct
6. Note the posting fails with balancing error, but the invoice is still posted to finance.
7. The invoice remains in Matched status, but still gets posted to Finance daily and the balancing error gets written on a daily basis.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |