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OCI External Database Management : All Databases In Fleet Summary Reported Unknown (Doc ID 2990477.1)

Last updated on NOVEMBER 30, 2023

Applies to:

OCI External Database Management - Version NA and later
Information in this document applies to any platform.

Symptoms

In Oracle Cloud Infrastructure (OCI), All the databases in Database Management Fleet Summary are reported Unknown.

--> The Monitoring User looks good.
--> The Agent is Up & Running.
--> Databases are Up & Running.
--> Click on "Check connection status" from connector page fails.

From /opt/oracle/mgmt_agent/agent_inst/log/mgmt_agent.log file:

2023-11-22 03:35:43,417 [WrapperSimpleAppMain (@ 2023-11-22 03:35:40 GMT)-34] INFO - Finished Processing sources from: /opt/oracle/mgmt_agent/agent_inst/config/sources: found(0) rejected(0)

2023-11-22 03:05:49,040 [WrapperSimpleAppMain (@ 2023-11-22 03:05:45 GMT)-34] INFO - Finished Processing sources from: /opt/oracle/mgmt_agent/agent_inst/config/sources: found(0) rejected(0)

 

Cause

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In this Document
Symptoms
Cause
Solution


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